Frequently Asked Questions

Question  I want a loan. Can you help me?

Answer Which type of loan do you want? We offer CASH-IN-HAND to R10,000 but also DEBT-LOANS up to R200,000


CASH-IN-HAND QUESTIONS

Question  How do I apply for a CASH-IN-HAND loan?

Answer We can do the application over the phone or you can apply online at APPLY FOR CASH-IN-HAND (click on this link)


Question  How will I know whether I qualify for a CASH-IN-HAND loan?

Answer We tell you over the phone, or via email if you applied online, whether you qualified. You then need to send us some documents via fax or email.


Question When will I see the money in my bank?

Answer Once we received all your documents correctly and it's still early in the day the cash will be paid into your account the same day, else the following day.


Question I am under Debt Review. May I apply?

Answer By Law we are not allowed to help you until you are out of Debt Review. Ask us about helping you to get out of Debt Review- then we may help you.


Question May I apply for both CASH-IN-HAND and a DEBT-LOAN at the same time?

Answer Of course you may. BUT remember it is different processes. You will have to send some of your documents (eg. your copy ID) separately for both applications. Some of our consultants work ONLY with CASH-IN-HAND application and others work ONLY with DEBT-LOANS. Do not confuse the two.


DEBT LOAN QUESTIONS

Question How do I apply for a DEBT-LOAN to pay off my creditors?

Answer We can do the application over the phone or you can apply online at APPLY FOR DEBT LOAN (click on this link)


Question  How will I know whether I qualify for a DEBT-LOAN loan?

Answer We tell you over the phone, or via email if you applied online, whether you qualified. You then need to send us some documents via fax or email.


Question When will my creditors see the money in their bank accounts?

Answer Once we received all your documents it takes on average between 3-30 days to vet (check) the accuracy of your information. 


Question Which creditors can I add?

Answer  Any non-current third-party creditors. For example- you are not allowed to add money you owe to a friend or a running telephone account (since the amounts obviously change every month). You are allowed though to add the account if the phone is already been cut off.


Question What happens if I qualify for say R100,000, but my debt comes to only R94,000?

Answer The balance (R6,000) will be paid into your own account.


Question Why does the vetting take so long?

Answer Your account gets queued for vetting. Consultants need to phone or email every single creditor to confirm details. They also need to draw credit reports, and contact others to confirm your financial situation. This all takes time.


Question Why did my debit order payment go off before I got the Debt Loan?

Answer  Sometimes there is an overlap between the first debit order deduction and the vetting process. Not to worry, if your vetting checks out this first payment gets applied as first repayment of your debt loan.


Question  Do you loan out your own money?

Answer No, we act as intermediaries between you and local and international financiers.


Question Is this a debt review process?  Will I go under administration?

Answer Not at all. We consolidate your debt, pay all the creditors and you only pay back one place- the financier.


Question I am under Debt Review. May I apply?

Answer By Law we are not allowed to help you until you are out of Debt Review. Ask us about helping you to get out of Debt Review- then we may help you.


Question May I apply for both CASH-IN-HAND and a DEBT-LOAN at the same time?

Answer Of course you may. BUT remember it is different processes. You will have to send some of your documents (eg. your copy ID) separately for both applications. Some of our consultants work ONLY with CASH-IN-HAND application and others work ONLY with DEBT-LOANS. Do not confuse the two.


Question May I send my documents bit-by-bit?

Answer Yes, but we cannot help you until we have ALL the required documents. It is better to get them all together, then to send it through- BUT NOT as one file- as individual attachments (if you send it by email). You can also fax it to use- which is often better.





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